Privacy Policy

1. Introduction

Welcome to Synergy Digital Solutions ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (synergydigital.io) and tell you about your privacy rights and how the law protects you.

2. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier.
• Contact Data includes email address, telephone numbers, and physical address.
• Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data includes information about how you use our website, products and services.

3. How We Use Your Data (A2P Compliance)

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.

SMS and Email Communications

By providing your phone number and email address and explicitly checking the consent box on our web forms, you opt-in and consent to receive communications from Synergy Digital Solutions. This includes:

• Service-related updates and notifications.
• Responses to inquiries made via our contact forms or chat widget.
• Marketing communications (only if you have explicitly opted in).

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. We use these to analyze website traffic, remember your preferences, and improve our services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

4. Opting Out

You can ask us to stop sending you marketing messages or SMS at any time:

• For SMS: Reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any SMS message you receive from us.
• For Emails: Click the "unsubscribe" link at the bottom of any marketing email we send you.

Opting out of marketing messages will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

6. Contact Us

If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us at:

Email: hello@synergydigital.io
Phone: 610-679-8421
Address: 211 Pauline Dr, Unit 2021, York, PA 17402